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Instagram’s ‘sorry there was a problem with your request’ error irks users


If you’re planning to deactivate your Instagram account for while, think about it twice, as many users have noted that they are met with a “sorry there was a problem with your request” error while trying to reactivate their profiles.

A significant number of them have taken to Twitter to reach out to Instagram so they can have their accounts up and running again.

While Instagram hasn’t addressed the glitch, here are a few possible fixes for the issue.

Istanbul, Turkey – December 15, 2018: Person holding a brand new Apple iPhone X with Instagram profile on the screen. Instagram is an online mobile social networking service, launched in October 2010.

‘sorry there was a problem with your request’ error explained

The ‘sorry there was a problem with your request’ error on Instagram occurs when your IP address is blocked by Instagram or server connectivity issues, according to Wealth Quint.

As several users have noted, they are facing a login issue while trying to reactivate their accounts after a brief period of deactivation.

This could also have resulted from a blocked IP address when the account was temporarily taken down.

Instagram Support on Twitter hasn’t shared an update on the same.

Users complain on Twitter

Instagram users have taken to Twitter to complain about them not being able to log into their accounts.

“#instagramdown fix the bug! @[email protected] “Error. Sorry, there was aproblemwithyourrequest” this needs to be fixed ASAP!,” Tweeted one.

Another asked, “Hello @instagram , I temporarily deactivated my account and now when I’m logging in it says “Sorry, there was a problem with your request”. Why am I not able to login?”

Another tweeted, “@instagram i’m not able to reactivate my disabled account. An error occurs saying “Sorry, there was a problem with your request”. I tried everthing but nothing worked. Kindly help me.”

“@instagram I deactivated my account for a lil while almost a full day now and I’ve been trying to log back into it but it keeps saying ” sorrythere was aproblemwithyourrequest ” bruh the only problem here is Instagram I just wanna log back in tf,” read one tweet.

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Possible fixes

Here are a few possible fixes if you’re facing the “sorry there was a problem with your request” error.

  • You may also be experiencing difficulty logging in if your Internet has interrupted reception. So make sure you have good connectivity.
  • Clearing the cache on the app can resolve the issue too if you’re unable to log in due to lack of space.
  • Make sure you are updated to the latest version of Instagram when you’re ready to reactivate your account.
  • You can also try opening the app from a different device to know if the issue is with Instagram or if it’s on your end.

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